Returns & Exchanges

At WHAT THE FLEX, we want you to feel as good as you look, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. If your fit isn't perfect, we are committed to making it right through a seamless, hassle-free process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.